Warranty Information

Most of our brands have a one year up to a lifetime warranty. While warranties vary by manufacturer, we have listed a few below. Should you have questions regarding a specific brand, please email or call us.


Eagle Creek "No Matter What" Warranty:

Eagle Creek is synonymous with quality. Every buckle, zipper, and fabric choice is meticulously selected and then analyzed after rigorous lab testing. After it’s built, Eagle Creek takes it to the road to make sure it can handle real-world travel abuse. And it does. Their return rate is less than 1%

Eagle Creek's No Matter What™ Warranty covers the Lifetime Warranty promise plus the added insurance of repair or replacement due to product failure during the product lifetime, regardless of the cause. During this period, they will repair or replace it at their discretion. Contents of your bag are excluded, as are lost or stolen parts (such as zip-off daypack, backpack straps, Cargo Net, etc.)

Titan German Engineered Luggage:

All Titan Luggage products have a 5 year warranty. Material defects and defects caused by poor workmanship are covered. Damage as a result of incorrect handling, overloading, accidents, acids/chemical solvents, extreme temperatures, water, normal wear and tear from use, or incorrect forwarding by third parties, etc. are not covered. 

High Sierra Warranty:

High Sierra bags are warranted to the original owner against defects in materials or workmanship under normal recreational use. If a warranted product fails due to a material or manufacturing defect, they will repair or replace the product at thier option. The warranty for products with wheels including luggage, have a 5-year warranty.

Most other brands have a One Year Warranty.