Covid-19 update: In these unusual times it is important for all of us to stay safe. Most of our employees work remotely from home allowing us the opportunity to service our customers in a timely and safe manner. Our secure and clean warehouse environment will continue to ship and process orders daily. And as always, we offer Free standard shipping within the United States! Plus affordable international shipping rates! Thank you for your on-going support.
At Travel Trek we offer free standard shipping on all orders (no minimum purchase). We know that you may need your purchase for an upcoming trip and as a result, we process orders very quickly! Typically you will receive your order within 2 to 6 days with standard shipping and within 2 to 3 days with expedited shipping. Our shipping department ships 6 days a week including Saturdays and we process orders either the same day or next business day (excluding Sundays and holidays). Should you require that your item arrive within a few days, we suggest you choose expedited shipping at checkout.
We have a "No Questions Asked" return policy. If you are not completely satisfied with your purchase for any reason you may return any unused merchandise within 30 days from the date of purchase. We ask that you please return the non-used item with all manufacturer tags and product packaging where applicable. Upon receipt of your return, a prompt refund will be issued to your original method of payment.
Most of our travel accessories, handbags, wallets, etc. have a one year manufacturer’s warranty. All luggage has a one year up to a lifetime warranty (Eagle Creek's No Matter What Warranty). Please note that while individual manufacturer warranties vary, most luggage does not include damage caused by common carriers such as airlines, bus and train transportation. Should you have questions regarding a specific manufacturer’s warranty please contact us.
Should you have questions about an item or order you want to place, please contact us at 704-697-9442